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  Frequently Asked Questions
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This Frequently Asked Questions area is provided as an insight to our business, sure its not a complete list, however if you can think of a question we have missed please click the link below and we will answer ASAP! Thank you.
            

            
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Please click the Question below for our answer to the FAQ.

            


            
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Who is Chief Media?

Chief Media is a privately owned company who started operations in September 2006.

            
            
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What  is your business?
Chief Media import print films such as Vinyl, Self Adhesive Vinyl (SAV), Polyesters, Overlaminating Films, Magnetic, Reflective, Anti Graffiti, Static Cling, Walk-On UL approved floor graphics film plus various substrates such as Chief Bond Aluminium Composite Panel (ACM), Cello Bubble Guard Board, Foam or Expanded PVC, PETG, Polycarbonate, Acrylic Etc.   Chief Media has also one of the first companies in Australia to offer printers a total 3D/Lenticular Print solution.  Additionally we also offer many different illuminated signage solutions such as Magic Mirror,  Multi-Image Display Light Boxes, LED Slim-Line light-boxes, electro-luminescent technology, window cling flashing posters, etc.
            
            
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Who are you main customers?
Signwriters, Screen and off-set Printers, Digital Printers, Display Companies, Fabricators, Advertising Agencies, Multi-National Corporates.
            
            
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What products do you offer Advertising Agencies & Multi-National companies?
To the advertising agencies and multi-national companies we offer advertising print solutions.  We offer 3D Lenticular and animated graphics to enhance their brand recognition, driving the advertising dollars much further than standard graphics.
            
            
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 What other products do you promote which stand apart from other companies in your business area?
Additional to the 3D Lenticular and animated graphics, we supply our Multi-Image Display Units, Magic Mirror, Electro-Luminescent graphic, LED Fluorescent Writing Board which changes colour automatically.   We are also in the process of introducing a crystal slimline light box with animated lighting. 
            
            
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Do you sell coloured vinyls?
The short answer is NO
            
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Where are you based and what areas to you service?
We have our head office in Sydney.  Our address is 16 Memorial Avenue, Ingleburn. We also have some warehousing facility in Brisbane and Melbourne. We service NSW, Victoria and Queensland on a direct basis. We have distribution arrangement in South Australia and Tasmania for some of our products.
            
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Do you sell alucobond / alupanel?
No.  We sell a similar product which we have branded Chief Bond.
            
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What is the difference between Dibond digital and your product?
Our product cannot be guaranteed for digital print, although it will print successfully most of the time.  We can supply a sample for testing on your print platform.
            
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Is Chief Bond the panel we sell regularly with an Indian Chief branding in blue

Yes

            
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What Variations do you supply in the Chief Bond product?
We supply different thicknesses to service different market areas.  We have a sheet for ordinary flat panels and offer various options for bending and routing purposes.  Our top quality panel is second to none.
            
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Is Chief Bond manufactured in China?  If so, is the quality as good as the other brands on offer?
Certainly Chief Bond is manufactured in China, but so are most of the other brands.  In fact most composite panels being offered in Australia is made in China
            
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What thicknesses and colours do you have in the Chief Bond product?  What is sheet sizes do you stock?
We have 3mm and 4mm panel with.12, .16, .21, .25 and .3 aluminium skins.  We have stock available in gloss and satin white, gloss black, gloss red, gloss yellow, gloss blue, brushed silver and metallic silver.    Our standard sheet size is 2,440mm X 1,220mm.  We do offer the white in sheets 3,660mm X 1,220mm, 3,050mm X 1,500mm and 4,000mm X 1,500mm.
            
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What do you offer in digital print vinyls?
We offer a comprehensive range of digital print SAV’s, ranging from promotional 18 month product to long term 7 year vinyls.  Our range covers monomeric, polymeric and cast films. 
            
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What brand do you promote in digital films?
Our main range is supplied by Intercoat in Germany.  This is the Nature range of digital print vinyls.
            
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Do you also offer matched overlaminates?
Yes, we offer a matched range of  overlaminates, also produced by Intercoat Germany.  The Intercoat range of over-laminates is branded Protec and we offer a monomeric and polymeric vinyl in gloss, lustre or matte finish.   Additionally Intercoat also offers a nanotechnology coated anti-graffiti overlaminating films.
            
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Do you offer polyester overlaminates and what is the benefit of polyester?
Yes we offer a limited range of polyester overlaminate.  Polyester is for use on flat surface and the main benefit of a polyester overlaminate is its very high gloss look.
            
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Do you offer products other than vinyls (SAV) for digital printing?
Yes, we certainly offer various other products to complement the vinyls.  We offer back-lit films, Photo Paper, Magnetic Sheeting, Static Cling Vinyl, Walk-on Graphics, Banner media.
            
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Static Cling Vinyl – can you give us a little more information.
We promote Hi-Stat from Catalina Graphics USA.   Our Hi-Stat is 200 Microns thick, making it thicker than what is offered by our competition.  The thicker product makes it easier to apply.
            
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Walk-on Graphics for floor graphics?  Is this approved for use as floor graphc?
Yes the Catalina Walk on Graphic film is UL approved for slip resistance.  Catalina Walk On Graphics is a matched system, a removable satin white print vinyl and either a gloss clear or an embossed overlaminate.
            
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Banner Media – what do you supply?
We offer an ultra smooth banner for indoor use (USB), Mesh with and without liner, front-lit block-out with a special black backing and of course our famous laminated roll up banner which stays flat, no edge curling.
            
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What additional substrates do you offer?
We offer Bubble guard Board, Acrylic, PETG, Polycarbonate (Lexan), and of course foamed / expanded PVC.
            
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Bubble Guard Board – What is that?
Bubble guard Board is a polypropylene board, similar to flute-board but built on bubble technology.  The easiest way to explain it, it is bubble wrap converted to a flat board.  This technology makes the bubble board a board offering bi-directional strength which can be cut in either direction without losing strength in one direction.
            
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Can you stick letters and print on bubble guard board?
Yes, you can certainly stick vinyl to this board and bubble guard board is printable by screen.  It can  be printed on flat bed printers but as heat will inflate air-bubbles you need to ensure that the UV lamps on the flat bed printers are turned to the lowest heat when printing bubble guard board.   It is essential that the bubble guard board is test printed on your printer to ensure that the UV lamp can be set at a temperature that will not affect the air-bubbles. 
            
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Is bubble guard board supplied in different corflute thicknesses, such as 3mm and 5mm?
No bubble guard board is not supplied in a thickness.  Bubble guard board is supplied in weight per square metre.  As the structure of bubble board is strong in both directions, it means that using the same weight to produce corflute would product a thicker board than bubble board. 
            
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So how do I compare 5mm corflute with bubble guard board.
As a rule of thumb, 5mm corflute would equate to 1,000 GSM bubble guard board and 3mm coreflute would equate to 700 GSM bubble guard board.
            
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Bubble Board pricing is higher than corflute – what advantages over corflute am I paying for?
Bubble Board price is only marginally higher in price than corflute but Bubble guard board offers many advantages over flute.  Bubble Guard Board finish gets close to the finish on foamed PVC and is close to the finish on image-board.  Being a bi-directional board, it means you can never cut it in the wrong direction and also you have much less wastage as jobs can be lined up and cut in any direction.
            
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What thicknesses of PETG do you offer?
.75mm, 1mm and 1.5mm.  Other thicknesses are available on indent.  We expect to add some more gauges to our stock as time goes by.
            
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Does you PETG and PC offer UV both sides?
Our PETG and PC is supplied with UV inhibitors, i.e. UV protection has been included in the resin.  Therefore our UV protection is actually higher than the one provided by our competition.
            
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Whose resin do you use in the Polycarbonate sheet?
It is Lexan resin.
            

            


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